FREQUENTLY ASKED QUESTIONS

Here you will find answers to the most frequently asked questions about our products, information about our ingredients and how to determine the right amount for your dog. Can't find what you're looking for? Simply contact us via our live chat or by email!
  • Our food is made from 100% natural ingredients with no artificial additives. Each recipe is designed to ensure a healthy diet for your dog. It is gently cooked to preserve all the valuable vitamins.

  • Oh My Dog! is suitable for all breeds and ages. Our food complies with the AAFCO nutritional profiles for all life stages.

  • There's a calorie calculator on our website to help you determine the optimal amount based on your dog's weight, age and activity level.

  • We source our ingredients from trustworthy suppliers in Europe who meet our quality standards.

  • Yes, we offer flexible subscriptions that you can adjust, pause or cancel at any time.

  • No, our food does not contain any artificial preservatives. We use natural methods to preserve freshness and nutritional value.

  • Store the food in a cool, dry place and keep it in a refrigerator after opening to preserve its freshness.

  • Even if we do not focus on sustainability, we make sure that our packaging is recyclable in order to minimize our environmental impact.

  • As a rule, we ship all orders within 24 hours of receipt. The delivery time is 1-2 working days.

  • Yes, you can cancel your subscription at any time via your online customer account without any additional fees.

  • Our food has an expiration date, which is clearly marked on each package. We recommend consuming the food before this date to ensure the best quality.

  • Please contact us immediately if your delivery arrives damaged. We will provide a replacement as quickly as possible or find another satisfactory solution.

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